Privacy Policy

Welcome to!

How your personal information is collected, used, and stored.

Website address is:

Dionna Begg, Privacy Officer:


We use the web-analysis service Google Analytics to collect, track and analyze site-traffic data to improve visitors’ website experience. We collect information including your location, IP address and the site pages you visit.  Google’s Analytics’ service privacy policy is available here:


If you leave a comment on the site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Site Comments

When visitors leave comments on the site it may collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Site Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Our Services

Personal information necessary to deliver our services may be collected.

Personal identifiable information you supply is used to communicate with you, keep appropriate records, facilitate service delivery, facilitate payments and/or provide appropriate referrals. 

Further discretionary uses of your personal identifiable information include general announcements and news.

To opt out of these general communications email:

Links and Embedded content from other websites

Be aware that we are not responsible for the data you provide to third parties and encourage you to read the privacy statements of linked sites.

ONLINE BOOKING is facilitated through a third-party web-based clinic management platform that stores your data in secure data centres. The Owl Practice service privacy policy privacy policy is available here:

TELETHERAPY is facilitated through a third-party web-based clinic management platform that stores your data in secure data centres. The Owl Practice service privacy policy privacy policy is available here: When Owl Practice is unavailable, teletherapy is facilitated through a third-party web-based telemedicine platform that encrypts all data. All sessions are anonymous to the platform (they do not know who you are) and they do not persistently store your information. The service privacy policy is available here:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites, and any linked websites, may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do NOT sell or distribute personal information to third parties for their own commercial or marketing purposes.

We WILL share your personal identifiable information to any third party which require me to do so to: operate our business and provide services; comply with applicable law, government request, court order or regulatory body; and/or enforce our legal rights.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For users who use our professional services we retain their records as required to comply with laws and regulations governing our profession.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. We cannot erase any data that we are obliged to keep for administrative, legal, regulatory, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We protect your personal identifiable information by following regulatory guidelines and using standard security controls such as encryption and an SSL (Secured Sockets Layers) certificate.

No electronic communication can ever be completely secure. Setting strong passwords and keeping both usernames and passwords confidential better protects your personal information.

Questions & Comments

To maintain the highest standard of service to our clients we ask that you direct any questions or concerns about our Privacy Policy and/or our privacy practices to:

Dionna Begg, Privacy Officer: